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How to close a Defect

Instructions on how to close a Defect in the VIPER Metrics App.

Talia Sutton avatar
Written by Talia Sutton
Updated over 3 months ago

Note: You will require the "Edit Defects" permission to access this

Navigate to the "MAINTENANCE" drop down under Menu and select "DEFECTS".

Click on the Defect you wish to close.

Add updates to the Defect by selecting "+ NEW UPDATE".

Next, select "Defect Open".

Mark the Defect as being closed.

Select the date the Defect has been closed. If you are closing the Defect out immediately, select "CLOSE NOW", otherwise choose the date and time by selecting the calendar icon. Once the chosen, select the tick.

The Defect will now have a closed date and time.

The Defect card will now appear green.

NOTE: If it does not display, change your filters to show closed.

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